Terms of Service

Welcome to MENTIA. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our store, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Account Terms

  • You must be at least 6 years old or the age of majority in your jurisdiction to use this website.

  • You agree to provide accurate, current, and complete information when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

  • We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Pricing & Payment

  • All prices listed on MENTIA are displayed in applicable currency and are subject to change without prior notice.

  • We reserve the right to modify or discontinue products at any time.

  • Payments must be completed at checkout using approved payment methods.

  • If payment is declined or fails, the order will not be processed.

3. Product Descriptions

  • We strive to ensure all product descriptions, images, and specifications are accurate.

  • However, we do not guarantee that all content is error-free, complete, or current.

  • Minor variations in color or appearance may occur due to lighting, screen settings, or manufacturing differences.

4. Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance.

  • We reserve the right to refuse or cancel any order for reasons including but not limited to:

    • Product unavailability

    • Pricing or listing errors

    • Suspected fraudulent activity

  • If your order is cancelled after payment, you will receive a full refund.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.

  • We are not liable for delays once an order has been handed over to the shipping carrier.

  • Customers are responsible for providing accurate shipping details. Incorrect addresses may result in delays or failed delivery.

6. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy.

  • To request a return or report an issue, contact us at MENTIAOFFICALS@GMAIL.COM within the specified return window.

  • Items must meet eligibility conditions stated in our policy to qualify for a refund or exchange.

7. Prohibited Uses

You agree not to use this website or its content:

  • For unlawful purposes

  • To violate any applicable laws or regulations

  • To infringe on intellectual property rights

  • To transmit malicious code, spam, or harmful software

  • To interfere with the website’s security or functionality

Violation may result in immediate termination of access.

8. Limitation of Liability

To the fullest extent permitted by law, MENTIA shall not be liable for any indirect, incidental, punitive, or consequential damages arising from:

  • Use or inability to use our website or products

  • Errors, inaccuracies, or interruptions in service

  • Unauthorized access to user data

Our total liability for any claim shall not exceed the amount paid for the product in question.

9. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page. Continued use of the website after changes constitutes acceptance of the revised Terms.

11. Contact Information

For any questions regarding these Terms, please contact us at:
Email: MENTIAOFFICALS@GMAIL.COM